DELIVERY & RETURNS

HOW YOUR JEWELLERY WILL ARRIVE

All Fiona Harris Jewellery is packaged in a Fiona Harris Jewellery branded box and wrapped in tissue paper secured with a branded sticker. Your jewellery will arrive in a plain white unbranded padded envelope.

FREE UK SHIPPING ON ALL ORDERS

All orders will be sent via Royal Mail Special Delivery

My jewellery is lovingly handmade to order therefore please allow 3-4 weeks for delivery, I will of course endeavour to get your order out to you as quickly as possible. If you need your item sooner please get in touch and I will see what I can do.

INTERNATIONAL DELIVERY

International Delivery costs £10.00 per order and will be sent via Royal Mail’s International Tracked & Signed service. Products are sold in Pounds Sterling. Delivery timescales will be confirmed on receipt of order, however, I will, of course, endeavour to post your item to you as quickly as possible. Please be aware that any duty and taxes that may be due in the country of destination are the responsibility of the customer.

RETURNS

Returns are accepted within 30days of purchase, and the same applies for faulty or damaged items.

Exemptions are: sales items, personalised or commission items and earrings for hygiene purposes (unless faulty).

Unfortunately, I cannot accept exchanges.